Order Status    |    Return Policy    |    FAQ    |    Terms & Conditions    |    Privacy Policy

Home About Us Our Products Shopping Bag My Account Contact Us

 
Categories

     
Quick Search

Products:

 Type:
Max Price:
Login Status

Login Status  Login Status

Not logged in

» Login
  
Cart Contents

Shopping cart  Shopping cart
0 Product(s) in cart
Total RM 0.00
> Checkout
   

We Accept

Frequently Asked Questions
  
  • I intend to purchase your flower online to be delivered to my friend in conjunction with the opening of his new business. How many days do I have to order in advance ?
    2 Days.
      
  • I know that you need the order two days in advance for flower to be delivered on time. However, my friend has just been admitted into hospital and I need to have a flower basket be delivered to hospital tomorrow. Can that still be arranged ?
    Please call us to confirm whether we can do that before you order online.
       
  • When will I be billed?
    Once you checkout, you need to select the payment method. Complete payment must be made before we deliver the items to you.
      
  • Do I have a choice in currency payment?
    At NilaiFloralShop.com.my, we only transact in RM Ringgit Malaysia.
      
  • What if I want to return my product?
    Please refer to our Return Policy.
      
  • Is my privacy protected?
    Please refer to our Privacy Policy.
       
  • Is my credit card information secure on the Internet?
    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. As for credit card information that you entered during the purchasing process, it would pass through our site to payment provider that we used; it is invisible to us.
     
    Please refer to our Privacy Policy for more details.
      
  • When do I expect to receive the merchandise?
    Orders received will be processed immediately. Estimated delivery time depends on the destination address. To calculate the delivery time, we add the time it takes for your ordered merchandise to arrive at our warehouse from our supplier and the time needed for the delivery agent to deliver to your designated addresses.

    The following is an estimated time of delivery
      
    Standard shipping: Within 2 days
      
    Please note that we do not deliver to P.O. Box addresses.

  • Do you accept cheque payment?
    Yes. You will need to pay us by cheque in advance before we are able to deliver the flower to you.

  • Will I will be able to view the total Shipping Charges when I checkout?
    Yes.

 
 

 
 
 

Copyright © 2010, Nilai Floral Shop    All Rights Reserved. Designed & Maintained by